Frequently Asked Questions
Why We Don't Take Insurance
Most frequent questions and answers
Seeking out therapy is an individual choice. There are many reasons why people come to therapy. Sometimes it is to deal with long-standing psychological issues, or problems with anxiety or depression. Other times it is in response to unexpected changes in one’s life such as a divorce or work transition. Many seek the advice of counsel as they pursue their own personal exploration and growth. Working with a therapist can help provide insight, support, and new strategies for all types of life challenges. Therapy can help address many types of issues including depression, anxiety, conflict, grief, stress management, body-image issues, and general life transitions. Therapy is right for anyone who is interested in getting the most out of their life by taking responsibility, creating greater self-awareness, and working towards change in their lives.
Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties you’ve faced, there’s nothing wrong with seeking out extra support when you need it. Therapy is for people who have enough self-awareness to realize they need a helping hand, and that is something to be admired. You are taking responsibility by accepting where you’re at in life and making a commitment to change the situation by seeking therapy. As we know, friends and family have a bias and vested interest in the advice they give. They usually mean well, however when seeking help from someone outside of your circle, it takes away the emotional component and lead to better insight. Overall, therapy provides long-lasting benefits and support, giving you the tools you need to avoid triggers, re-direct damaging patterns, and overcome whatever challenges you face.
Yes. If you have out of network insurance benefits, We will provide you a superbill that you are responsible for submitting to your insurance company for reimbursement. Out of network benefits usually reimburse a percentage of the fees paid for each session, please confirm with your insurance carrier for what your plan covers prior to the session. Patients are responsible for follow up with insurance companies for all out of network claims.
We accept cash and all major credit cards as forms of payment. Payment is due at the time of the service.
Please call to discuss fees, as they may vary with the type service requested.
If you are unable to attend a session, please make sure to cancel at least 24 hours beforehand. Otherwise, you will be charged for the full rate of the session.
Why We Don’t Accept Insurance
We believe our center should be a safe environment for you. We are dedicated to providing a confidential relationship with our clients so we can focus on their needs. In order to do this, we’ve chose not to directly bill insurance in our client’s interest.
- It’s Not Confidential Insurance companies require us to use an Electronic Medical Records system if we take insurance. Last year alone, the Department of Health and Human Services recorded 24,000 HIPAA violations. Over time that information may be disclosed to a 3rd party insurance or technology company, there could be an increased risk to your information being out there. As well, if you or your child eventually needs a federal background check, wants to be a pilot, or a variety of other reasons, a diagnosis can be disclosed through your insurance company. We want you to have the most confidential therapy!
- You Have to Be Diagnosed In order to have insurance cover counseling, we have to diagnose you. Even if we do not feel it is warranted, there has to be a diagnosis. For example, if a person comes in for therapy, for it to be covered, that person has to have a label. Similar to reason one, we don’t think you should have to have a mental health diagnosis on your permanent medical record just to be able to talk to someone or seek assistance. To us, everyone should have access to therapy. We can all use a little help! We want you to get help without having to have a diagnosis!
- They Decide Your Treatment – Insurance companies decide treatment. They determine the number of sessions and the frequency. We believe this should be you and your therapist’s choice. Sometimes you need shorter sessions or longer ones. Maybe you need them 2x per week or once per month. When an insurance company is involved, they decide payment. Our patients enjoy the freedom to choose what is best along with their therapist. We want you to get the best quality of treatment!